Ordered a few of there holiday cookies and had a great experience with the customer service rep. My puppies loved their treats and will be ordering them again. I love how they're made here in the U.S.
Terrible customer service. They completely messed up our order, we ordered 3 boxes of cookies and they shipped and charged us for 34 boxes of cookies! After admitting their mistake initially they then proceeded to tell us that by placing an order with them we are taking a risk that they will make a mistake. Since we assume that risk then we are responsible. They refused to accept responsibility and were not willing to refund the cost of the cookies or the excessive shipping charges. The owner Michelle completely refused to talk with us and would not come to the phone.
Exelent..
Foppers Gourmet Pet Treat Bakery is a US Store based in Logansport, Indiana. Foppers Gourmet Pet Treat Bakery is located at 1005 W Broadway St, Logansport, IN 46947, USA.
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