Terrible service and very unreliable, was supposed to file a warranty claim for a salt water treatment system for my pool. Gave them the information they needed on 6-10-2013 and she said claim was filed and it would take 14 - 21 days for Hayward to respond. I waited 28 days to cal Hayward and was told they did not have any claim filed under my name. When I called Stolte and told them this she assured me it had been filed and she would call Hayward the next morning and call me back with the details, waited 2 days and never received a call back so I called them and was told there was a problem with Haywards website and she would call them and then get back with me. I called Hayward again and told them what was going on so the representative called Stolte Pools while I was on hold and she told Hayward they were not going to do the warranty for me now. After wasting a month with Stolte Pools Hayward is going to have my part to me within 7 days.
Stolte S Pools Spas Services is a US Store based in Logansport, Indiana. Stolte S Pools Spas Services is located at 905 E Main St, Logansport, IN 46947, USA.
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